Three distribution centres. Volg Konsumwaren AG is a Swiss retailer with headquarters in Winterthur. The company runs three successful store formats with a strong focus on villages and neighbourhoods: Volg Village shops, TopShop petshops and Prima outlets. Fresh products and a friendly service are key to Volg’s over 580 point of sales in the German and French speaking parts of Switzerland. The range of products includes groceries as well as nearfood. The 1’000 sales outlets are being supplied by three distributions centres located in Winterthur (ZH), Landquart (GR) and Oberbipp (BE). For many years now, Volg has used Dataphone’s solutions Logis and Filios to plan and control its assortment. In 2015, the retailer decides to replace the former ERP system FEWAS by SAP which has a significant impact on existing interfaces with Logis and Filios as well as with other partner systems.

Complex interfaces. The complexity of the system landscape turns the ERP change into a very demanding project. Dataphone adapts existing interfaces and develops new ones as well. In addition to incorporating various systems of Volg partners, Dataphone also integrates internal Volg divisions, such as procurement and finance. Furthermore, Dataphone, in close collaboration with Volg, realizes significant improvements in the logistics processes. During the go-live week around July 1, 2017, four Dataphone developers are on location and ensure optimal support and a strong presence in each distribution centre.

Benefits for Volg. Thanks to process improvements and the successful SAP introduction, Volg is able to use Filios and Logis without any interruption or system changes. No new installations were necessary. Furthermore, Logis and Filios were optimized in the course of the ERP change. Ultimately, Volg employees in the distribution centres benefit as well as they are able to keep on using the Dataphone solutions which they already know.

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Tour management made easy. Regent Lighting AG is one of Europe’s and Switzerland’s leading lighting manufacturers. The company advises lighting planners, architects and lighting installers in the search for the perfect lighting solution. In the spring of 2016, Regent decides to outsource their in-house shipping to Planzer Transport AG.

Data-based packaging with Logis. This project affects our warehouse management system Logis, which has been in use by Regent since 2011. So far, the fragile lamp components were first commissioned, then packaged and later provided for loading. Goods were only allocated to a certain transport route at the time of loading. In close collaboration with Dataphone, Regent redefined this process.

From three to one. Regent’s in-house shipping is outsourced to Planzer. Logis is therefore adapted in such way that it not only covers Planzer as the new carrier but also the already existing shipping partners Swiss Post and international forwarders. Additionally, the newly programmed packaging process automatically suggests the appropriate transport mode for each type of good. Instead of three heterogeneous shipping processes with Swiss Post, Planzer and international shipping companies Logis now enables a uniform packaging process. After another release, the improved Logis user interface has been reducing potential error even furher.

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